Questions to Ask Before Hiring a Commercial Cleaning Company

Hiring a commercial cleaning company is a major decision for any business. The right partner helps maintain professionalism, protects your assets, and creates a clean, healthy workspace for your employees. Knowing which questions to ask before signing a contract ensures you get consistent, high-quality results without hidden surprises.

Why Asking the Right Questions Matters

The cleaning company you hire represents your business. A team that cuts corners, uses the wrong products, or lacks proper insurance can cost you time and money. Asking clear, detailed questions helps you identify a reliable partner that values safety, training, and long-term relationships.

When reviewing options, look for established providers with local experience, strong communication, and verifiable credentials. Companies that specialize in commercial cleaning in Edmonton, such as Shimmer Pro Cleaners, understand local regulations, climate challenges, and how to keep offices spotless year-round.

Experience and Reputation

Start by asking how long the company has been in business and what types of clients they serve. Experience with offices, retail spaces, or industrial facilities shows versatility and reliability. Request references or testimonials to confirm consistent performance.

Dependable providers usually offer flexible packages like professional janitorial services for regular upkeep or scheduled deep cleaning. Long-term partnerships built on communication and accountability are a sign of a reputable cleaning company.

Certifications, Insurance, and Safety Standards

Before hiring, confirm that the company carries full liability insurance and workers’ compensation coverage. This protects both you and their staff in case of an accident. Ask for proof of insurance and verify adherence to Alberta safety regulations.

Certifications or professional memberships also demonstrate credibility. Companies that follow industry standards prioritize safe cleaning methods, proper equipment handling, and staff training to prevent damage or injury on-site.

Cleaning Methods and Equipment

Every business has unique cleaning needs. Ask whether the company uses suitable cleaning solutions for carpets, floors, and surfaces, and if they provide specialty services like stripping, waxing, or machine scrubbing.

For offices with extensive flooring, consider providers offering floor care and maintenance services. Routine floor polishing and protective treatments can extend the lifespan of vinyl, tile, or carpeted areas while keeping them looking professional.

Employee Training and Supervision

Consistency depends on proper staff training. Ask about how new hires are screened, how often staff receive refresher courses, and who supervises each site. Companies with structured training programs ensure employees follow the same high standards every time.

Reputable cleaners also perform quality checks to maintain consistency. This approach guarantees that each visit meets client expectations and health standards, rather than relying solely on verbal feedback.

Pricing, Contracts, and Transparency

Transparent pricing is key when comparing providers. Request a written quote that lists all included services and any potential add-ons. Avoid vague estimates or hidden fees that can lead to billing confusion later.

Ask about contract terms, cancellation policies, and flexibility for short-term or seasonal services. Some businesses may need specialized solutions such as post-construction cleanup after renovations or one-time deep cleaning before events.

Choosing a Trusted Cleaning Partner in Edmonton

For business owners seeking dependable cleaning solutions, Shimmer Pro Cleaners stands out as a trusted local provider that answers every question before you sign a contract.

Their experienced team offers full-service packages ensuring Edmonton offices look professional year-round. To request a quote or discuss your cleaning needs, contact Shimmer Pro Cleaners today.